City Of Houston Water Bill Leak Adjustment

What type of water leak may qualify for a water leak repair bill adjustment.

City of houston water bill leak adjustment. Primarily the department is responsible for all the things we take for granted on a daily basis. The water meter has been accessed tampered with or turned on off by anyone other than a city of raleigh employee and that action results in loss of water. Adjustment is calculated from the daily average consumption of water from the last billing period prior to the leak and is multiplied by the total days of service within the affected billing period. A leak adjustment was issued within the past one year for the same customer s account premise.

This type of adjustment is limited to charges for water and sewer volumetric consumption only. How to request an adjustment to your water bill. When the leak was repaired. A hidden water leak beyond your control such as under the foundation or inside the wall may qualify for a leak adjustment.

The city of houston water and wastewater utility is a regulated public health agency governed by federal and state laws. To be eligible for. If you have a leak you may qualify for an adjustment to your water bill. Submit an online form below or mail a letter to us with the following information.

If that happens a customer may be eligible for a one time courtesy leak adjustment to his or her bill if an adjustment is approved all wasted water above normal consumption will be billed at the lowest rate possible. Leak adjustment policy effective june 16 2020. Fill city of houston water leak adjustment form edit online. The houston public works provides many of the basic services that affect the daily lives of everyone who lives and works in houston.

Houston water consists of approximately 1500 drinking water and wastewater professionals including engineers scientists and facility operations and maintenance personnel. The administration planning maintenance construction management and technical engineering of the city s infrastructure. Sometimes broken or damaged plumbing fixtures irrigation equipment or pipes can cause unintentional water loss. How and when the leak occurred.

Cardwell has submitted leak adjustment forms and proof of repairs to the city and in these cases they will typically adjust up to 50 percent of the total bill. For information on checking for leaks water saving tips and how to read your water meter visit the high water bills page.